Understanding Our 24-Hour Cancellation Policy

We know that life can be unpredictable. Boca Raton Psychology Associates in Boca Raton, FL, asks for a minimum of 24 hours' notice when you need to cancel or reschedule a therapy appointment. Call (786) 447-7766 if you have questions, or to reschedule a session or to schedule a 15-minute consultation.

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Our Policy

A minimum of 24 hours' notice is required to cancel or reschedule an appointment. If you cancel with less than 24 hours' notice, the full fee will be charged.

Why We Have This Policy

Each appointment time is reserved just for you. When a session is canceled at the last minute, we are often unable to offer that time to another patient who may be waiting for support. Advance notice helps us keep our schedule available and supports consistent care for everyone we serve.

How the Policy Benefits Patients

Keeps appointment times available for those who need them
Encourages consistent attendance, which supports progress
Helps us treat all patients fairly

How to Cancel or Reschedule

Call our office at (786) 447-7766

Email us at office@bocaratonpsychologyassociates.com

Provide your name and appointment date and time

Let us know if you would like to rebook right away

Applies to Online and In-Person Sessions

The same policy applies to online and in-person appointments. If you are unable to attend a video session, please notify us at least 24 hours in advance.

Tips for Keeping Your Appointments

Choose a recurring weekly time that fits your routine
Take advantage of our evening and weekend availability
Consider online sessions when travel or weather makes an in-person visit difficult
Set a calendar reminder the day before your visit

If You Have an Emergency

We understand that emergencies happen. Please contact our office as soon as you can so we can talk about your situation. If you are in immediate danger, call 911, or call or text 988 for the Suicide and Crisis Lifeline.

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A Note on Understanding and Flexibility

We recognize that illness, family needs, and work demands can disrupt even the best plans. Our policy exists to protect appointment availability, not to make your life harder. If circumstances arise that make attending difficult, contact us as early as you can. Giving us advance notice is always the best way to avoid a late cancellation fee, and our team is glad to help you find another time that works.

Rescheduling Made Simple

If you know ahead of time that you will miss an appointment, the easiest option is to reschedule right away. Our team can offer you the next available time, including evenings and weekends, so you stay on track with your goals and do not lose momentum.